Privacy Policy
Last updated: January 2025. We take your privacy seriously.
1. Information we collect
We collect information you provide (account details, profile, accessibility preferences), usage data (meeting duration, features used), and technical data (device, browser, IP) to operate and improve our service.
2. How we use it
We use your data to deliver ECHOES (video, captions, braille, etc.), personalize your experience, improve our product, communicate with you, and comply with legal obligations. We do not sell your personal information.
3. Data retention
We retain account and meeting data as needed to provide the service. You can request deletion of your data at any time. Transcripts and recordings follow your plan settings and retention rules.
4. Security
We use encryption in transit and at rest, access controls, and industry-standard practices to protect your data. We undergo regular security reviews.
5. Your rights
Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. Contact us at privacy@echoes-universal.com to exercise these rights.
6. Contact
For privacy-related questions, contact us at privacy@echoes-universal.com or through our contact page.